If you don’t have any predefined OTN postback, you have to create an OTN postback first. To create OTN postback, select New OTN from the drop-down menu of the OTN postback ID field. And click on the Done button.
Now click on the New OTN component and a right sidebar called Configure New OTN will appear with some fields. Give a template name in the template name fields and choose labels in the labels field. You can enable typing on display and select a delay time in reply in seconds. Then click on the done button. And the information will appear on the New OTN template.
Now click on the New postback Component and a right sidebar called configure new postback will appear with some fields. Give a title in the title field and choose labels in the Choose labels field. Now click on the done button. Now you have to connect a component with the new postback component. After that, click on the Save button and your bot with OTN will be saved.
